Tags are keywords that can be used to organize articles and better manage them. You can create custom tags and add them to articles, helping you manage them easily.
Here's a guide on how you can create tags for the knowledge base articles:
Go to Settings > Manage Tags.
Click Add new tag.
Enter the Name and Description of the tag in the right-hand side modal.
Click Save Changes to successfully create a tag.
Steps to Add tags to the articles:
Click on Articles tab from the left side panel on the NeetoKB homepage.
Open the article if you want to add a tag.
Click on the triple dots in the top-right corner and choose Change settings.
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Scroll down, click Add Tag+, and choose the tag from the drop-down menu to add to the article.
Click Save Changes to add a tag to the article successfully.