Recommendations is a feature used by the NeetoChat widget to show specific articles on certain URLs.
Let's say that https://superstore.com is your site and you've configured the neetoChat widget on it. If you want cart specific NeetoKB articles to be shown when someone opens the neetoChat widget on https://superstore.com/cart, you can use the recommendations feature to do so.
How to create recommendations:
Go to Settings > Recommendations.
Click on Add New URL.
Fill out the form and Save Changes.
How is URL matched?
You have the following 3 options to choose from while creating the recommendations:
Contains
Matches when the URL contains the given valueExact match
Matches when the URL exactly matches the given valueRegex
Matches using a ruby regular expression. Ref: https://rubular.com