Recommendations

Recommendations is a feature used by the NeetoChat widget to show specific articles on certain URLs.

Let's say that https://superstore.com is your site and you've configured the neetoChat widget on it. If you want cart specific NeetoKB articles to be shown when someone opens the neetoChat widget on https://superstore.com/cart, you can use the recommendations feature to do so.

How to create recommendations:

  1. Go to Settings > Recommendations.

  2. Click on Add New URL.

  3. Fill out the form and Save Changes.

How is URL matched?

You have the following 3 options to choose from while creating the recommendations:

  1. Contains
    Matches when the URL contains the given value

  2. Exact match
    Matches when the URL exactly matches the given value

  3. Regex
    Matches using a ruby regular expression. Ref: https://rubular.com

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