Marking a category as private will restrict its visibility within the public knowledge base (KB). This action ensures that the category, along with all its associated articles and sub-categories, remains hidden from the public eye.
Consequently, these elements will not be accessible or searchable by non-logged-in users or visitors. However, for users who are logged in, the private categories, along with their respective articles and sub-categories, will be fully accessible and visible within the knowledge base.
This feature is particularly useful for managing internal documentation, confidential information, or content that is intended for a specific audience, ensuring that only authorized users can view and interact with it.
How to mark a category as private:
Go to Settings > Categories
Click on triple dots for the article