Recommendations

Recommendations is a feature used by the NeetoChat widget to show specific articles on certain URLs.

Let's say that https://superstore.com is your site and you've configured the neetoChat widget on it. If you want cart specific NeetoKB articles to be shown when someone opens the neetoChat widget on https://superstore.com/cart, you can use the recommendations feature to do so.

How to create recommendations:

1. Go to Settings > Recommendations.

2. Click on Add New URL.

3. Fill out the form and Save Changes.

How is URL matched?

You have the following 3 options to choose from while creating the recommendations:

1. Contains
   Matches when the URL contains the given value

2. Exact match
   Matches when the URL exactly matches the given value

3. Regex
   Matches using a ruby regular expression. Ref: https://rubular.com